Managers Report: From Jose Mari Chan.. to the importance of representing our clients.

The start of September, marks the month that most companies pick up. This is the time that people line up in malls to enjoy it’s airconditioned environs while listening to the music of “ Jose Mari Chan “.

 

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The cars multiply as they contribute to the slow drive to EDSA. 

 

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All of these, are just a reminder that Christmas is around the corner.

In the real estate industry, the people in the sales division make their way to climb the top ranking to meet their targets while most employees under the developer, is beginning to slow down as more holiday related activities are being put to improve employee retention.

I do not blame the developer for allowing them to do this since they have a different employment structure.  These employees does not feel the need to put in the effort since they will get the same amount every pay check. But in a bigger scale, it puts their customers and clients in a bad situation. I’ve seen a lot of mistakes due to miscommunication from different departments of a company. And, the clients, are the one who are taking the hit. We have 3 different accounts for instance, where they accidentally re-opened the units for another buyer even though it is still paid and is still under the name of the current buyer.

Luckily, we have a team who has kept records of the transaction that is vital for defending the rights of these clients.

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Most of our buyers are based abroad. Their absence in the Philippines while striving to pay their mortgage puts them in a hostile situation.

 

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Our goal, is to make it more convenient for them, and to look after the interests of the buyers by representing their rights. Without our intervention, most of these transactions will just go in favor of the developer every single time.

Isn’t it right to protect the buyers who has been putting the money in the companies’ operations? Don’t we have to be grateful for clients’ who are pouring in one of the major strains in their budget to achieve their goal of getting a property in the Philippines?

Sometimes.. all we need is a little bit of empathy and compassion not towards the projects and the attractive payment terms that we’re offered by these developers but rather the clients, who strive to work so they can get their dream home.

Arah Dayao

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One thought on “Managers Report: From Jose Mari Chan.. to the importance of representing our clients.

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